How to get the message from form inside Mail

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supportteam2
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Registriert: 4. Mär 2015, 14:05

Re: How to get the message from form inside Mail

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The form that is displayed in the last checkout step and which contains the button to finally submit the order ist meant only to provide the submit button and possibly some checkboxes to confirm something in order to be able to actually submit the order. This form is not supposed to collect data to be stored in the order and there is currently no way to achieve this. The customer data form is the form which collects data to be stored in the order and you should place the message field there.

Providing the option to collect and store data in the way you described is on our to-do list for future versions of Merconis.
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supportteam2
Beiträge: 427
Registriert: 4. Mär 2015, 14:05

Re: How to get the message from form inside Mail

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The form that is used by default as the form to submit the order should contain a submit button and maybe one or two checkboxes and text fields only to display the information that the customer has to confirm by checking the checkboxes. If you have textareas in this form, you might have included another form here.
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supportteam2
Beiträge: 427
Registriert: 4. Mär 2015, 14:05

Re: How to get the message from form inside Mail

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The customer data should be displayed in the order notice automatically. Therefore, if you add the message field in the customer data form, its content should also appear in the order notice email and also in the order confirmation email and in the order details in the merconis backend.
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